The biggest
problem in management today is that the thinking and planning being done
are not real thinking and planning at all, but just interconnected rationalizations
of angry or anxious reactions welling up from within the dinosaur region
of each manager's brain.This is an incredibly serious and difficult
neurocognitive problem that today's organizations are not even beginning
to face.We need to somehow face
this very sad fact that the overwhelming majority of managers and administrators
in companies and institutions cannot presently stop themselves from being
dinosaur brains driven by unconscious reactions.So
they are wearing each other out with their mutual nonsense rather than consciously
coordinating their planning and action on a level of genuine success for
themselves and their organizations.Senior
managers have this problem as well as middle management.Consultants brought in to help usually
have this problem also, which can confuse matters even further.
What, then, is needed?We will have to go very slowly and deeply
into this and see if we cannot gently grope our way into a new and better
shared consciousness of all this.This
means that our organization in question will need to install into itself
more conscious kinds of management processes that can help managers calm
down and do some genuine clear thinking from alternative perspectives instead
of remaining tensely driven in the usual neurotic old patterns of the dinosaur
brain.The new processes will be a kind of experimental
cognitive therapy for all the participants, which means it will have an uplifting affect on their learning process
personally and at home, not just professionally at work.We cannot become more conscious with a
greater ability to learn in just one part of our human life.Everything in our life becomes better
or nothing does.
Where have we got to now?Meetings and relationships of managers
with one another need a better, healthier ground of friendly and candid cooperation
about what all are struggling to achieve from working and living as total
human beings.If the group psychology
is unhealthy, group cognition cannot improve, just as we cannot get better
yield from a tree if the roots are rotten.That
is why merely adding better thinking and cognitive facilitation to a group
of managers will not yield better understanding and decision action if they
are not also becoming more conscious and sincere human beings.If a group of managers are all tense and
boring for one another, if they do not have a certain degree of rapport and
attunement to one another about their values and aspirations, it is not going
to matter much that a lot of clever ideas are poured out on to white boards
and juggled this way or that.Real
improvement of thinking and planning happens only where there is greater
consciousness in all the participants as a keen avocation informing the shared
vocation.If people are not becoming more interesting
and friendly for one another, how can they think and plan and act more clearly
and effectively in matters of practical outcome?They will not even be able to share real
criteria of success or the measurement of it.
Better decision-making is
grounded in better thinking; better thinking is grounded in better consciousness.The decisive issue then becomes to get
an improvement of consciousness as total human beings in our entire job,
studies and life.And this is
not about joining silly New Age fads or the like any more than it is about
theoretical cognitive science as such.What
it is about is finding our way into
a new movement in our consciousness beyond the usual old patterns of thinking
and behaviour.This is
not something esoteric, mystical or weird, but incredibly fundamental and
difficult.Maybe the right word is "evolutionary",
but that is so worn-out and humdrum that it has very little value.De
Bono calls it things like "lateral thinking" and even just "creativity",
but these are too fad-like and centred in his own little act.At any rate, there has to be this
new movement or function of consciousness beyond our usual trips, whatever
we eventually decide to call it to one another in the language game.
One thing for sure is that the dinosaur
brains are going to kick up a fuss that their arrogant conservativism and
usual professional judgement are not being respected by new and better consciousness.They
want to go on being tense and inadequate.They
want to go on making trouble for one another and hampering the performance
of the organization.They want
to make sure that their organization continues to add to world problems.They want to continue to incarnate resistance
to change.They want to continue
in their shared cover-ups and defensive routines.They,
above all, want to continue to avoid seeing what they are really like.Yet,
if they are gently led to voluntarily participate in the right new processes
and ways of meeting together, there can be at least a slight increase in
shared new consciousness.In this business of organization
cognition, any real improvement to even a slight degree is a very big thing
over time.We have to look
at the big picture when dealing with stubbornly proud and stupid managers
who imagine they are intelligent.This
is very patient work with very difficult, unpleasant and unhappy people.They find it so easy to get upset and
so hard to learn that we should not expect any dramatic result, but only
a useful one.
Are we truly beginning to explore
greater consciousness in management and decision-making?That is the question we need to keep asking
ourselves repeatedly - not just as a slogan, but as a genuine concern.If we are not persistently asking
this we will not look in the right places and find out the things we need
most to be learning about; we will continue to be distracted by secondary
issues.The quality of our consciousness is what
matters the most, if we can have the courage to look at it and keep looking
at it.So it is not just a matter
of improving consciousness, but of awakening a more comprehensive and persistent
consciousness of consciousness.
Now, if we have come this
far, if we are becoming more conscious of our consciousness so that we are
no longer quite so entrenched in the old ruts and patterns in the brain (all
those dinosaur problems), we are going to develop some strange new feelings
about all this.We will
find ourselves relating with other people differently, for instance.Where
we would normally be angry or afraid, we will find ourselves watchful and
interested.We will be watching
mechanical cognitive and behavioural patterns in ourselves and others with
a deeply fresh understanding and questioning.We will be less robotic and therefore
less subject to propaganda and lies.We
will be more honest and truthful and more firmly insistent on honesty and
truthfulness from others.We
will discover fundamentally patient and gradual improvement of situations
without unrealistic expectations.